Outbound sales
Proactive customer conversations to introduce your offer, qualify interest and support agreed sales goals.
Managed call centre servicesEvery conversation
Every conversation
moves you forward.
Dedicated teams for sales and customer service. We help companies build, train and manage the people behind better customer conversations.
One partner for the conversations that matter.
SalesCustomer serviceTeam management
What we do
A team for every stage of the customer journey.
We shape the service around your business, whether you need a team to reach new customers or support the people you already serve.
Inbound enquiries
A prepared team to answer questions, explain products and guide interested customers to the next step.
Customer service
Handle requests and follow-up with a consistent, professional voice for your brand.
Dedicated team operations
We prepare, train and manage a team around your product, audience, channels and service goals.
Our licensed activities
More ways to support your business.
Our company licence includes the activities below. Tell us what you need and we will agree on the project scope and delivery.
Real estate marketing
Commission-based marketing
Commission-based marketing for medicines and cosmetics
Online marketing
General trading and distribution
Within what is permitted by law.
Call centre services
Human resources development and training centre
Information and communications technology industry
Including the activities listed in the licence:
- Industrial activities
- Electronics design and development
- Data centres
- Software development and technology education
- Software description, analysis and design
- Databases and applications of various kinds
- Application software design and production
- Database, electronic information systems, operation and training
- Digital content production in audio, images and data
- Data entry on computers and electronic media
- Computer system description and design
- Embedded systems production, development, operation and training
Export
Exhibitions and conferences
Subject to a separate licence for each exhibition.
Tourism management and marketing
For hotels, motels, serviced apartments and tourist villages.
Environmental tourism
Including the establishment and operation of eco lodges.
Activities are transcribed from the licence excerpt provided. Any engagement is subject to an agreed scope and applicable requirements.
How we work
Built around your business.
Managed from day one.
A clear operating plan connects your goals to the people and conversations needed to support them.
Understand
We learn your offer, customers, channels and the outcomes you need.
Prepare
We define the scope, select the team and train people to represent your brand.
Run & improve
We manage the daily activity and coordinate with you as the work evolves.
Relevant experience
Experience supporting an established telecom brand.
Our team has supported sales for an Etisalat UAE franchise through a continuing engagement. That work informs how we prepare teams and manage customer conversations for our partners.
Frequently asked questions
A few things to know.
Every engagement starts with a conversation about your needs.
Can you manage both sales and customer service?
Yes. We can discuss the work you need across outbound sales, inbound enquiries and customer service, then define a suitable scope together.
How do you prepare a team for our company?
We first understand your product, audience and customer journey, then select and train people for the agreed assignment.
How do we get started?
Email us with your company, the service you need and the team you have in mind. We will discuss the scope and next steps.
Get a quote
Tell us about the team you need.
Share a few details and we’ll discuss a setup for your sales or customer service operation.
hello.dsunlimited@gmail.com